inext
OTA Update Management

The right firmware for the right device — safely and at scale

Test, approve, stage, deliver and monitor inext STB firmware from one platform — from the first QA device to a nationwide fleet.

Request a demoDiscuss your deployment

OTA Update Management is part of inext Alcatraz DMS.

1% → 100% staged rollouts
Geo & operator-aware delivery
Cloud or on-premises

Update request

Evaluating per device…

  1. Model · board · installed version
  2. Targeting · schedule · rollout %
  3. Nearest available storage node
Secure, verified download link
1M+
OTA updates delivered through the inext platform
1% → 100%
Staged rollout control, from pilot group to full fleet
Geo-aware
Routing by country, operator and live node capacity
Cloud · On-premises
Run in our cloud or fully inside your own network

Controlled workflow

From tested build to controlled rollout

A release moves through explicit test, approval, rollout and monitoring stages. The console keeps the next safe action clear at every step.

  1. 1Test on selected devicesValidate the build on internal or field devices before it becomes eligible for public distribution.
  2. 2Approve for public releaseSeparate test and public-release permissions so only authorized users can move firmware into production.
  3. 3Set the rollout targetBegin with a small pilot group, review adoption, then expand toward the full fleet. Pause or reduce the target without losing progress.
  4. 4Monitor and expandCompare adoption against active devices and the current rollout target before expanding.
alcatraz.inext.ltd / firmware / approval
TestSend this firmware to one or more devices for testing.
ConfirmMark the firmware as ready for public release. A confirmed build can then be used in a public release.
ReleaseConfigure the release date, time and rollout percentage for the approved build.

Release controls

Target precisely. Limit the blast radius.

Compatibility checks and percentage-based rollout controls substantially reduce release risk while keeping operators in control of every expansion.

Offer each device only compatible firmware

Each request is checked against model, board, installed version, operator, release policy and artifact availability before an update is offered.

Target by

  • STB model & board
  • Installed firmware version
  • ISP / operator
  • MAC allow-list
  • Test group
  • Auto-update eligibility
Rollout targetLive
  • Internal test2%
  • Pilot ring10%
  • Expanding45%
  • Full fleet100%

Governance

Approval rules stay explicit

Role-based permissions separate testing, approval and rollout control to prevent accidental fleet-wide changes.

  • Create test releases
  • Approve for public distribution
  • Create & modify rollout policies
  • Start, pause or resume releases
  • Advanced private release options

Global delivery

Resilient, geography-aware firmware delivery

Firmware is distributed through approved storage nodes chosen by configurable routing rules — keeping traffic close to your fleet while you stay in control of regional delivery policy.

  • Route by location, operator and capacity

    Choose the nearest approved node that has the firmware and enough capacity for another download.

  • Fail over only when policy allows

    If a regional node is unavailable or full, a verified global fallback can take over without bypassing delivery rules.

  • Verify every download

    Time-limited links protect routing and storage details, while file size and checksum metadata validate the artifact before installation.

How a release reaches a device

The OTA delivery path

Firmware selection engine
Regional / on-premises storage nodes
inext STB fleet
Download & adoption telemetryTelemetry returns to the platform

Your infrastructure

Deploy in the cloud, on-premises, or both

Use inext cloud delivery, place storage nodes inside your network, or run the complete platform on-premises.

Recommended

Cloud (SaaS)

Hosted and operated by inext. Fastest start, automatic platform upgrades, geo-distributed delivery out of the box.

  • No infrastructure to maintain
  • Global storage nodes included
  • Automatic platform upgrades

On-premises

Backend, web interface and storage nodes inside your own network — for operators with strict data-residency or security requirements.

  • Firmware artifacts stay in your network
  • S3-compatible object storage
  • Control of capacity and topology

Need faster updates? Add a dedicated storage node

A storage server can run inside your network regardless of where the platform is hosted. inext configures it remotely, replicates the firmware and joins it to the delivery network in days.

  • Works with cloud or on-premises
  • Remotely provisioned by inext
  • Live in days, not weeks

Operational visibility

See rollout progress in the real console

Track adoption and delivery health so release owners know when to expand, pause or investigate.

  • Monitor and expand. Compare adoption against active devices and the current rollout target before expanding.
  • Download telemetry. Review speed, duration and success rates by build, device type, node and region.
  • Automated notifications. Notify release owners when a rollout reaches its current target and is ready for review.

Infrastructure metrics export in a format compatible with standard monitoring platforms such as Prometheus and Grafana.

alcatraz.inext.ltd / releases / FW v1.9.1
TV5 Ultra/cdh313a:yourisp/FW v1.9.1
LiveTurn the release on or off at any time.
MandatoryUsers cannot decline this update.
Reset after updateReturn devices to factory settings after installation.
Staged rolloutRelease this firmware to a controlled percentage of eligible devices.
35%

35% · approximately 214 eligible devices

Advanced capabilities

Extend OTA beyond the standard rollout

Migrate existing fleets to a branded firmware branch and connect release operations to the rest of the operator's tooling.

Fleet migration

Move a generic fleet onto your own firmware branch

Operators that launched on generic firmware can move deployed devices to a dedicated branded branch over the air — including the bootloader — without truck rolls or hardware swaps.

  • Transition deployed devices to a custom firmware branch
  • Full image conversion, including the bootloader
  • No field visits, returns or hardware swaps

Application delivery

Deliver app updates, not just firmware

Beyond firmware, the platform can distribute application updates to supported STBs — reusing the same delivery network and staged rollout controls. Available options depend on how the app is integrated.

  • Same delivery network and staged rollout
  • For supported STBs and integrated apps

Integration-ready

Connect OTA to your operational stack

Use token-scoped APIs to connect firmware builds, approvals, device state and rollout adoption to existing support and reporting tools.

Alcatraz APIREST · documented · token-scoped
  • GET/firmware/builds
  • POST/releases
  • POST/releases/{id}/approve
  • GET/devices/{mac}
  • GET/rollouts/{id}/adoption

FAQ

Common questions

Ready to plan a safer rollout?

See OTA Update Management in action

Walk through testing, approval, staged deployment and monitoring with the inext team using a rollout scenario from your own fleet.

Book an OTA demoDiscuss your deployment